Thomas R. Pollard, MD, FACS
Board-Certified Adult Cardiac and Thoracic Surgery
Location:
Cardiovascular and Thoracic Surgical Institute of Texas
215 E Quincy St
Suite 604
San Antonio, TX 78215
Phone: (210) 798-4311
Fax: (210) 960-2883
Patient Satisfaction Survey
Overall Satisfaction
★★★★★
★★★★★
5 out of 5
21 Ratings
44 Comments
Professional Training
- Chief Resident, Cardiothoracic Surgery, University of Texas Health Science Center, San Antonio, TX
- Senior Resident, Cardiothoracic Surgery, University of Texas Health Science Center, San Antonio, TX
- Chief Administrative Resident, General Surgery, University of Texas Health Science Center, San Antonio, TX
- General Surgery Residency, University of Texas Health Science Center, San Antonio, TX
- Medical Degree, University of Texas Health Science Center, San Antonio, TX
- Bachelor of Science in Biology, Abilene Christian University, Abilene, TX
- Board Certification: American Board of Thoracic Surgery
Professional Affiliations
- Member of Alpha Omega Alpha
- Aust Surgical Society
- Fellow American College of Surgeons
- Society of Thoracic Surgeons
- Texas Medical Association
- The Heart Valve Society
- American Board of Surgery
Interests
- Open heart surgery including coronary bypass and valve surgery
- Minimally invasive surgery including transcatheter techniques
- Thoracic aortic surgery
- General thoracic surgery (including pulmonary and esophageal procedures)
Patient Ratings & Comments
The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
5
★★★★★
★★★★★
Provider showed concern
5
★★★★★
★★★★★
Friendliness/courtesy of CP
5
★★★★★
★★★★★
CP spoke using clear language
5
★★★★★
★★★★★
Provider explained things clearly
5
★★★★★
★★★★★
Provider included you in decisions
5
★★★★★
★★★★★
Patients' confidence in CP
5
★★★★★
★★★★★
Likelihood of recommending this provider
Comments
Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
★★★★★
★★★★★
May 19, 2022
This visit went very well. It was originally scheduled for April 26, 2022 at 9:00AM. When I got to the clinic that day I was told that the doctor was running about an hour late, if I could wait or if not I had to reschedule. I was not told what caused the delay.
★★★★★
★★★★★
Apr 19, 2022
This was my first time seeing Dr Pollard. He was very professional and answered all my questions. He took his time to be sure I understood the plan of care and very accommodating in helping me set up a cardiology referral
★★★★★
★★★★★
Apr 19, 2022
Professional staff
★★★★★
★★★★★
Apr 19, 2022
Reception area clean and very welcoming. Reception staff kind and professional
★★★★★
★★★★★
Apr 19, 2022
Veronica was extremely helpful when setting up my appointment. Very professional and quickly responded to my questions
★★★★★
★★★★★
Mar 3, 2022
See previous comment. Victoria rocks!
★★★★★
★★★★★
Mar 3, 2022
Office staff is always helpful and pleasant. Victoria is exceptionally helpful. She's friendly and efficient. The office has a positive energy and it shows.
★★★★★
★★★★★
Mar 3, 2022
Doc Pollard is patient, attentive and kind. He gives me as much time as I need to ask all questions. He is thorough and explains things in a way that I can understand.
★★★★★
★★★★★
Dec 22, 2021
I kept my privacy very well and they did it in a Manor Way
★★★★★
★★★★★
Dec 22, 2021
They protected my privacy very well
★★★★★
★★★★★
Dec 22, 2021
That was explained to me very well I liked it
★★★★★
★★★★★
Dec 22, 2021
It was all good experiences with the nurse it was very nice
★★★★★
★★★★★
Dec 22, 2021
Very good I was told that y'all was going to call me after I have all of the test run yesterday and y'all have not called me yet just waiting on a phone call that's all
★★★★★
★★★★★
Dec 22, 2021
I was very pleased with the doctors response when I told him that I needed to have it done before the end of the year because of the deductible is so high on my insurance I do appreciate that a lot
★★★★★
★★★★★
Dec 22, 2021
They would used masks and cover shield to protect us and protect them selves
★★★★★
★★★★★
Dec 22, 2021
Yes I would recommend the To my family and friends
★★★★★
★★★★★
Dec 22, 2021
I would recommend the doctor to any one
★★★★★
★★★★★
Dec 22, 2021
They would answer all the questions you asked and answer all your question
★★★★★
★★★★★
Dec 22, 2021
They're were very friendly and answer what you ask
★★★★★
★★★★★
Dec 22, 2021
They're friendly staff
★★★★★
★★★★★
Oct 21, 2021
Very knowledgeable!
★★★★★
★★★★★
Oct 21, 2021
Very professional!
★★★★★
★★★★★
Sep 18, 2021
Great
★★★★★
★★★★★
Sep 18, 2021
All around was good experience From beginning to end.
★★★★★
★★★★★
Sep 18, 2021
Nurse talk and explain everything to me. Made sure I understood and had no further questions. Didn't talk to me as I was a patient for the first time but like I was a personal friend being helped.
★★★★★
★★★★★
Sep 18, 2021
I would most definitely recommend Dr Pollard as a surgeon. He was very thorough in explaining my problem and how It could be taken care off. I left office with hope and more confident of my outcome.
★★★★★
★★★★★
Sep 18, 2021
Staff was great. Very pleasant and helpful. Made you feel that they really cared.
★★★★★
★★★★★
Sep 18, 2021
All good experience. Have me hope and I left full of confident that all would be good
★★★★★
★★★★★
Aug 31, 2021
Very good
★★★★★
★★★★★
Aug 31, 2021
I liked all about these doctor an staff
★★★★★
★★★★★
Aug 31, 2021
Very professional
★★★★★
★★★★★
Aug 31, 2021
Very well
★★★★★
★★★★★
Aug 31, 2021
Good
★★★★★
★★★★★
Aug 8, 2021
I am very pleased on how not only my appointments are handled with the up most care, but also very professional,.I truly highly recommend Dr Pollard and his staff.Dr. Pollard has been so humble, kind & caring, throughout my care, he has been a God sent, and I & my family will forever be grateful for all he has done during my surgery in 2019', he & his Assistant Zack actually saved my life after experiencing complications, I hold a special place in my heart for both. I Thank the Lord for Blessing them with their skilled hands ( Hands Of Healing ).Thank you... Andrea Perez
★★★★★
★★★★★
Aug 8, 2021
Excellence
★★★★★
★★★★★
Aug 8, 2021
I am very pleased on how not only my appointments are handled with the up most care, but also very professional,.I truly highly recommend Dr Pollard and his staff.Dr. Pollard has been so humble, kind & caring, throughout my care, he has been a God sent, and I & my family will forever be grateful for all he has done during my surgery in 2019', he & his Assistant Zack actually saved my life after experiencing complications, I hold a special place in my heart for both. I Thank the Lord for Blessing them with their skilled hands ( Hands Of Healing ).Thank you... Andrea Perez
★★★★★
★★★★★
Aug 8, 2021
Excellent
★★★★★
★★★★★
Aug 8, 2021
Excellence
★★★★★
★★★★★
Jul 23, 2021
None
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Jul 23, 2021
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Jul 23, 2021
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Jul 23, 2021
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Jul 23, 2021
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Jul 23, 2021
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